User Management in Management Console

Users (or user accounts) are required for access to the Management Console and other Cloud services.

• There are several user roles to choose from. They make it possible to differentiate access to data and features within a company.
• Customers can have an unlimited number of users.

User roles

The following user roles are available:

• SuperUser
• Administrator
• Manager
• Operator
• Supporter

Security Officer is an additional setting which can be applied to certain roles to provide additional access to generate a passphrase:

• SuperUser
• Administrator
• Manager
• Operator

For details about what actions each user role can perform, see User Role Permissions .

Managing security officers

The first SuperUser who logs in to the Console is immediately flagged as a security officer. Only security officers can manage other security officers including themselves.

To add a user with the security officer permissions, do the following:

1. Log in to the Management Console as a user with security officer permissions
2. Navigate to the User Management module
3. Click Add user
4. Set the user role to SuperUser, Administrator, Manager or Operator

   

5. Select the Security officer checkbox
6. Click Add

You can also grant or remove security officer permissions to existing SuperUsers if necessary (see Edit user dialogue).

Each customer of the Reseller or End Customer level must have at least 1 security officer. You cannot delete the last security officer.

Single Sign-On

Users log into the Management Console through a Single Sign-On service.

Please visit N-able Login in Management Console for further information.