Preparatory steps for versions prior to 16.2

We recommend using the most recent version of the Storage Node Installer for best results. If you want to continue with versions prior to 16.2, some preparatory steps are necessary:

In version 16.2 and later of the Storage Node Installer, all necessary processes are stopped automatically. This guarantees that there will not be any conflicts during reconfiguration, so no preparatory steps are needed.

Stop the storage node service

  1. Start a terminal emulator or the command line with Admin permissions
  2. Stop the storage node service:

    Linux instructions

    • For the CloudStorageController: # /etc/init.d/CloudStorageController stop
    • For the ProcessController (in legacy versions): # /etc/init.d/ProcessController stop

    Windows instructions

    • For the CloudStorageController: net stop CloudStorageController
    • For the ProcessController (in legacy versions): net stop ProcessController
  3. Close the terminal or command line

Checking the storage node service name

The name of the storage node service is "CloudStorageController". In versions released in 2013 or earlier, the name of the process is "ProcessController".

If in doubt, you can check which of the names applies to the current storage node installation:

  • For the CloudStorageController: # ps x | grep CloudStorageController | grep -v grep
  • For the ProcessController: # ps aux | grep ProcessController | grep -v grep

If the service is running, you will get a response similar to the following:

15942 ? Ssl 0:00 /opt/mxb/bin/CloudStorageController serve

Stop related processes

Make sure to stop all the processes (listed below) that are associated with the storage node service:

  • nginx
  • RemoteConnectionGateway
  • WebRemoteConnectionGateway
  • StorageNodeAgent
  • ReportingService
  • CloudStorageController or ProcessController (in legacy versions)

Making sure the service has been stopped (optional)

To make sure the service has been stopped, run the following command.

Instructions for Linux

On Linux, use the grep command followed by the name of a process. For example, you can check the status of the RemoteConnectionGateway process in the following way:

# ps aux | grep RemoteConnectionGateway

If the service is stopped, no output will be returned.

Windows instructions

On Windows, you can access the processes through the Processes tab of Task Manager. To end a running process, either:

  1. Right-click the process and select End Process,
  2. Or

  3. Left click the process to highlight and select End Process from the bottom right-hand corner of the Task Manager