Advanced Remote Commands

The list of remote commands is divided into three sections; Primary commands, Secondary commands, and Advanced commands.

We do not recommend using advanced commands unless instructed by a support engineer.

  • Force Activity Start - forces any periodical activity to start
  • Force commit backup register - allows re-checking and committing of a backup register. No parameters are required
  • Force Update Backup Register - in order to specify tables for updating, fill the names of tables separated by a space in the parameters box

    This is a legacy command only for use with older versions (15x and 16x of Backup Manager) and is used to update the backup register.

  • Ignore revision - sends an ignore command in case of an issue with the revision number's synchronization. No parameters are necessary
  • Start Over - this resets the device as if it were a brand new installation. Before sending this command, you should rename the storage folder for the device. No parameters are necessary
  • Upload audit – updates audit information for the selected device on a remote server. No parameters are necessary
  • Upload logs – Service providers and system administrators who have access to the storage can upload application logs from the selected device there

Parameters

Force Update Backup Register

This is a legacy command and only works for devices running older versions of Backup Manager (15x and 16x).

Parameter Definition Required Supported values
tables Tables separated by spaces (e.g. os.d st.d). Yes A table, for example os.d

Here is an example.

  • Update the os.d and st.d tables:
    • tables os.d,st.d

Upload logs

By default, the path to the log on the storage node is as follows:

  • Windows: c:\storage\<device_name>\dumps\logs\<device_name>
  • Linux: /storage/<device_name>/dumps/logs/<device_name>

<device_name> is the name of the device the log was created for.

Parameter Definition Required Supported values
server The address of the server to upload logs to. No scheme://address:port
user A username for access to the remote server. No Text
password A password associated with the user name (for access to the remote server). No Text

Here is an example.

  • Upload logs to this server using these login details:
    • server scheme://1.1.0.0:8443
user user_name
password user_password