Microsoft 365 Billing Policy

In Cove Data Protection (Cove), billable users are those in Microsoft 365 that have at least one of the following data sources (services) protected:

  • Exchange (Regular)

    If only an Exchange (Shared) data source is protected, this is not billed

  • OneDrive
  • SharePoint
  • Teams

I.e. billable users are:

  • All protected users with a regular mailbox
  • Protected users with a shared mailbox if they also have OneDrive, SharePoint, or Teams protected

    This may be the case if the mailbox was converted from a regular mailbox to a shared one

For full details on what classes as a protected user, see Microsoft 365 Protected Users.

Billing Status

Key

The following icons indicate availability:

Key Status
Data Source Protected
Data Source Not Protected

See billing status depending on a combination of Microsoft 365 data sources:

Billing Status Exchange OneDrive SharePoint Teams
Regular mailbox
Regular mailbox
Regular mailbox
Regular mailbox
Regular mailbox
Regular mailbox
Regular mailbox
Regular mailbox

The billing status is displayed on the Protected Users tab of the Domain properties, which is dependent on the protected data sources.

What's inside: