Cove Data Protection Troubleshooting
Cove: Error: "VSS error 0x800423f2: The writer's timeout expired between the Freeze and Thaw events."
Last Modified
Thu Dec 31 10:56 GMT 2020
Description
- Backup fails with error: "VSS error 0x800423f2: The writer's timeout expired between the Freeze and Thaw events."
Environment
- Cove Data Protection (Cove)
- Windows Server 2008
Solution
- Increase the timeout time for VSS operations:
- Click on Start > Run.
- Enter: regedit.exe.
- Ensure backup of registry is made, before making any changes.
- Find the following registry entry: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows: NT\CurrentVersion\SPP\CreateTimeout.
- If the above path is not found, create it.
- Right-click SPP > New > DWORD (32 bit) Value.
- Name: CreateTimeout.
- In the Value data field, enter: 1200000.
- This needs to be a Decimal value.
- 1200000 equals 20 minutes.
- If the above path is not found, create it.
- Please note, a reboot is not required for the above change.
- If the above does not help, please apply the following hotfix from microsoft.