Remove user licenses

Requirements

  • You must be assigned the License Administrators role scoped to the tenant.

Remove licenses for a user

  1. In the left navigation, select Identity > Users.
  2. Use the customer selector to choose the customers from where you want to select users. If the user list is empty or you can't find a specific user, refresh the page to show the most recent data.

    The user list displays. You can filter and search the data, choose the columns to display, and export to Microsoft Excel. See Navigation and tools for table options.

  3. Select the user's name to view the details.
  4. On the Licenses tab, filter or search to find and select the checkboxes for the license(s) you want to remove.
  5. Select Unassign license.
  6. When prompted, review the summary of your request, and confirm.

The license is removed from the user's list of licenses.

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Updated: Mar 03, 2025