Remove user licenses

Requirements

  • You must be assigned the License Administrators role or be a customer assigned delegated license administration.

Remove licenses for a user

  1. On the left navigation, select Identity > Users.
  2. Use the global customer selector to choose the customers from where you want to select users.
  3. If the user list is empty or you can't find a specific user, refresh the page to show the most recent data.
  4. Filter or search to find the user you need, then select the user's name to view the details.

  5. On the Licenses tab, filter or search to find and select the checkboxes for the license(s) you want to remove.
  6. Select Unassign license.
  7. When prompted, review the summary of your request, and confirm.

The license is removed from the user's list of licenses.

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Updated: Nov 21, 2024