Unassign user licenses


  • You must be assigned the License Administrators role or be a customer assigned delegated license administration.

Unassign licenses for a user

  1. On the left navigation, select Identity > Users.
  2. If not already selected, use the global customer selector - Customers drop-down menu to select the customers from where you want to select users.
  3. Filter or search to find the user you need and select the Name of the user to view the details.

  4. On the Licenses tab, filter or search to find and select the checkboxes for the license(s) you want to remove.
  5. Select Unassign license.
  6. When prompted, review the summary of your request, and confirm.

The license is removed from the user's list of licenses.

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Updated: Mar 28, 2024