Manage platform roles

A platform role is a set of permissions and privileges that you assign to users and groups in Cloud Commander scoped to a specific set of customers. These roles determine what actions users and groups can see and perform in Cloud Commander.

To manage platform roles, you can:

Platform roles make it possible to grant users and groups very specific access to certain functions scoped to customers in Cloud Commander. For example, using platform roles you can:

  • Allow a group of users to manage a subset of organizations by defining the scope where permissions apply.
  • Allow one user to manage licenses and another user to view reports.

Cloud Commander users only see the menu options and dialogs for their assigned roles. See Platform roles required for specific tasks. For the list of all Cloud Commander roles, see Platform roles dictionary.
If you can't see a menu option or dialog that you need, contact the Cloud Commander administrator at your MSP organization.

One benefit of a role-based access control approach is that your technicians can execute tasks that normally require Microsoft Partner Center permissions, without giving them access to Microsoft Partner Center.

When you add a platform role assignment, it is made up of the following elements:

Element Description
Member Members, which can be users or groups, are assigned the platform role.
Scope The scope defines the customers where the role permissions apply.

If a group is assigned a platform role scoped to Customers A, B, and C. The users in that group have the right to view and manage Customers A, B, and C according to the permissions included in that platform role.

Permissions Each platform role represents a collection of permissions. Permissions are the operations a user can perform, such as read, write, and delete.

Platform roles can be high level, such as administrator roles, with a complete collection of permissions, or they can be specific with a limited collection of permissions, such as reader roles.

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Updated: Jul 09, 2024