N-able Backup: Filter to view problem devices

Last Modified

Fri Feb 08 15:45 GMT 2019

Description

• How can I view devices with problems across my entire estate?

Environment

• N-able Backup

Solution

1. Click the Fx button on the native (downloaded) CMC. Or click the drop down in the dashboard screen of the WebCMC (https://backup.management)
2. Enter the following
   • ((tl < 1.day().ago()) || (t0 !=5 && YS !=50))
   • In English. Total Last Successful Session is less than 24 hours ago OR the total status is not completed and the Backup Sync Status is not running. i.e. It tells you if a backup has not run for a day or if its failed that same day

• Some other advanced things you can do:
  • You can, in the native (downloaded) CMC right click a device and then modify. Then edit the fields or add new fields in there. You can then reference those fields in the filter e.g.
    • AA770 is the info field so
    • (tl < 4.day().ago() && (AA770 == "25"))
    • In English: Last backup more than 4 days ago when the info field contains "25". It can contain whatever you like but in this example 2 is Tuesday and 5 is Friday. So we are checking that backups are running for these periodic devices.In English:
    1. To find the code for these fields on the native CMC go to Actions
    2. Then Preferences
    3. Then Columns
    4. Then find the Expressions for your custom field
  • Or you can filter out partners e.g.
    • ar != "Archived Devices"
    • In English: Partner Name does not equal "Archived Devices"
• Here is the documentation on this
  • https://help.n-able.com/backup/documentation_test/Content/Service%20management/Backup%20&%20Recovery%20Console/advanced-filter-expressions.htm
  • https://help.n-able.com/backup/documentation_test/Content/Service%20management/Backup%20&%20Recovery%20Console/advanced-filter-syntax.htm
• You can on the WebCMC set up the custom filter and then save the view. Now email that view to youself based on a schedule.
  1. Log into WebCMC
  2. Go to Dashboard View
  3. Add your filter in and save it by clicking Save View
  4. Now you can click the drop down next to Save View and click Email (Beta)
  5. Fill out the form and have this view sent to your inbox.
  • Please note, you can only send this to email addresses you have set up as users on your dashboard. Consider setting up a rule in your mail platform to forward to other recipients. You can change the subject of the scheduled email to facilitate this.