N-able Backup: Error: 'Customer Name Already Exists' when adding end customer

Last Modified

Tue Mar 10 09:57 GMT 2020

Description

• Unable to add end customer
• Error: 'Customer Name Already Exists'

Environment

• N-able Backup

Solution

• Only one end customer with that name can exist in our system at a time.
• If a name is taken, please choose another way to label the customer.
• There is no workaround for this.