Backup Troubleshooting

N-able Backup: Bare Metal Recovery starts scanning but returns to restore screen

Last Modified

Sun Jun 09 11:06 GMT 2019

Set up restore for Bare Metal Recovery.
Restore starts scanning but goes back to restore screen and is not running.
Banner of GUI displays the message:
- Restore of the selected device on the current machine is not supported, because the latest backup session of the source machine has GPT boot disk, which is not supported as you are currently running in legacy BIOS. Please, either check if your machine supports UEFI or use another machine and reboot in UEFI mode.

As per the message on the GUI, this issue is happening because the Source (backup) device has a GPT boot disk. The target device's Firmware is using BIOS which is incompatible.
This is also noted on the Documentation for Bare Metal Recovery found under the "Target computer requirements" > "Firmware" which can be located here.