Can't view Standby Image tab in the Backup Manager

Last Modified

Mon Feb 05 16:16 GMT 2018

Description

• Can't view Standby Image tab in the Backup Manager

Environment

• N-able Backup
• Standby Image

Solution

• Check if Standby Image is ticked in the product in the Backup Management Console
  • In the native CMC, click on Manage > Manage Products > select product > Standby Image > OK
  • In the cloud CMC, click Product Management > Standby Image > OK
• Check that you have a supported version:
  • Windows Vista
  • Windows 7
  • Windows 8 / 8.1
  • Windows Server 2008 R2
  • Windows Server 2012 / 2012 R2