N-able Backup: Why is the Backup Manager in Restore only mode after reinstalling?

Last Modified

Mon Oct 05 10:29 GMT 2020

Description

  • Why is the Backup Manager in Restore only mode after reinstalling?

Environment

  • N-able Backup

Solution

  • The Backup Manager may need to download/upgrade the Backup register to operate
  • The Backup Manager will "pre-load" the GUI for existing accounts when reinstalling to allow the Backup Manager to perform restores while the complete Backup register
  • Once the Backup Manager Register completes its download the Backup Manager will load into normal mode to allow backups once again.