N-able Backup: If I erase a bunch of files today, when will the size of used storage decrease?

Last Modified

Fri Mar 06 11:41 GMT 2020

Description

  • If I erase a bunch of files today, when will the size of used storage decrease?

Environment

  • N-able Backup

Solution

  • The size of used storage depends on the retention period mainly.
  • If you'r retention period is set to 28 days, and you remove a file today, it will remain in storage until the retention period is met.
    • To View your retention period from Backup Management Console, select manage products > history limits.
  • The statistics refresh in the cloud after:
    • A restart of the Backup Service Controller service (in about 30 minutes).
    • Every 8 hours.
    • After each backup finishes.