N-able Backup: System State Error: "Virtual Disaster Recovery will not be possible. Reason: The process cannot access the file because it is being used by another process"

Last Modified

Wed Mar 18 16:48 GMT 2020

Description

  • System State error: "Virtual Disaster Recovery will not be possible. Reason: The process cannot access the file because it is being used by another process"

Environment

  • N-able Backup

Solution

  1. From the Backup Manager, select Preferences tab
  2. Open Scripts menu
  3. Add a script:
    • REG QUERY HKLM\BCD00000000 > NUL
      IF NOT ERRORLEVEL 1 GOTO :UNLOAD
      GOTO :END
      :UNLOAD
      REG UNLOAD HKLM\BCD00000000
      :END
  4. Go to Preferences > Schedule
    1. Select Schedule for System State backup.
    2. Use drop-down menu to select script created.