System requirements

This section describes hardware and software versions required for Report Manager 5.0 SP6.

System Requirements

Item Minimum Installation Requirements
CPU Quad Core
RAM 16+GB (minimum 8GB SQL dedicated)
Hard Disk 200 GB free space on a dedicated data partition is required in order for Report Manager to:
  • Import data from an N-able N-central server that monitors up to 5000 services
  • Retain data for up to one and a half years

Systems not meeting these requirements will not be able to upgrade.

Best Practices

N-able recommends that you periodically review and evenly increase your system specifications, based upon your database administrator's (DBA) recommendations.

  • Set up your hardware to include 15K SAS or SDD hard disks, with battery backup and redundancy.
  • Install the SQL Server and Databases on separate physical disks from the Operating System.
  • Have dedicated physical hardware (not on a virtual machine).
  • Have a LAN connection to N-able N-central; data transfers to Report Manager will exceed GBs of data daily.

Supported software

Only English versions of software are supported.

Only 64-bit versions of SQL and the Windows operating system are supported.

N-able N-central server version

  • N-able N-central 12.2 SP1 and later

Operating system

Microsoft Windows Server

  • 2019 Standard or Enterprise Edition
  • 2016 Standard Edition
  • 2012 R2 Standard Edition not supported by Report Manager 2022.5+
  • 2012 Standard Edition not supported by Report Manager 2022.5+

Please be aware that Windows Server 2012 cannot connect to N-central 2022.5 or later. If running, or planning to upgrade to, N-central 2022.5 or later, please install Report Manager on Server 2016.

Database system

Microsoft SQL Server

  • 2017 Standard or Enterprise Edition
  • 2016 Standard or Enterprise Edition
  • 2014 Standard or Enterprise Edition
  • 2012 Standard or Enterprise Edition with SP2
  • 2012 Standard or Enterprise Edition with SP1
  • 2012 Standard or Enterprise Edition

Applications

Microsoft IIS

Do not change the name of your server after installing IIS.

Do not remove the default website. The default website is needed to successfully install or upgrade Report Manager.

  • IIS 10.0 (Windows Server 2016)
  • IIS 8.5 (Windows Server 2012 R2)
  • IIS 8.0 (Windows Server 2012)

Microsoft .NET Framework 4.7 and later

If you are using .NET Framework 4.6 and later, you will need to ensure backwards compatibility to lower versions. In Windows Server Manager, you will need to have the .NET Framework 3.5 feature enabled.

Supported browsers

Browsers

  • Microsoft Internet Explorer 11.x
  • Mozilla Firefox, versions 85.0 and later
  • Google Chrome, versions 88.0 and later