Service Availability Report

The Service Availability report provides a summary of the availability of the network infrastructure and business services over the reporting period.

This report is multi-customer enabled. To select multiple customers, press and hold down the Ctrl key, and then click each customer that you want to select.

Validation Group and Dependency in this Report

This report has been configured with a Validation Group that contains the following list controls:

Device Classes
Rules
Devices

Each list control also has a dependency upon the Customer list control.

Additionally, the Services list control has a dependency upon each member of the Validation Group.

This configuration means that at runtime:

When a selection is made from the Customer list control, each of the dependent list controls is populated.
You can make one or more selections in any combination of the list controls that are included in the Validation Group (Device Classes, Rules, Devices).
You must make a selection from at least one of these list controls.
When a selection is made from Device Classes, Rules, or Devices, the Services list control is populated.

All devices that meet selected criteria will be used in the report's calculations.