Recipient Groups
Recipient Groups is a feature of Scheduled Reports that allows you to create a group of email addresses from your customers' organizations.
The scheduled report is, by default, configured for email delivery. If you are the Administrator or the Service Organization Administrator who is logged in, there is an option to deliver the email to a Recipient Group. Analogous to a distribution list in an email application, the Recipient Group is created by adding email addresses from your customers' organizations. Using a Recipient Group allows you to target your report deliveries more effectively.
Recipient Groups apply to all customers. Let's say that you have created a Recipient Group called Managers. What you would do is add the email addresses of those managers from your customers' organizations that would need to receive a certain report. Then, when you create a scheduled report, you select the customers for whom you wish to receive the report, and you select the Managers Recipient Group. When the scheduled report runs, the managers from those customers you've selected will receive the report. Managers for those customers not selected will not receive the report.
If the Recipient Group contained only email addresses from a single customer, then only those email addresses would receive the report. On the other hand, if for some reason you selected a customer that does not have any email addresses assigned to the Recipient Group, then an error message to that effect will display and that customer would not receive any emails.
If schedules are republishing when you access the Recipient Groups page, most functionality on the page will be disabled. You will only be able to Export Data and Add a Recipient Group.
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