N-able N-central Dependencies

N-able N-central Dependencies

Each Report Manager report depends on one or more items within N-able N-central. These items, such as configured services, notifications, and customer program levels must be set up in N-able N-central before Report Manager can generate meaningful reports. The table below shows the relationship between the Report Manager report and the N-able N-central dependency.

Managed Asset Reports

Report N-able N-central Dependency
Asset Change Asset Discovery
Device Notes Overview Device notes must exist in N-central
Hardware Inventory Asset Discovery
Hardware Upgrade Planning Asset Discovery
Last Boot Up and Logged In User by Device None
License Key Inventory Windows assets in N-central
License Usage Inventory and Comparison None
Managed Devices by Operating System None
Managed Devices SLA Asset Discovery, Program Level
Managed Devices Summary None
Managed Devices Versus Time None
Patch Approval and Installation Patch Status service, Patch Management
Patch Details Patch Status service, Patch Management
Printer Consumables Printer Page Count and Printer Toner Level services
Shared Folders None
Software Inventory Asset Discovery, License Compliance (optional)

Managed IT Reports

Report N-able N-central Dependency
Application Availability The services that you select for this report must be set up in N-able N-central.
AV Status AV Status and AV Defender services
Availability Comparison Program Level
Capacity Planning CPU, Disk, and Memory services
Data Protection Asigra Backup, Backup Exec, Backup Manager Events, Shadow Protect, Veeam Job Monitor, Veeam Sure Job Monitor, Windows Backup, XiloCore Backup services
Executive Summary

Asset Management:

  • Asset Discovery, Notifications, Program Level

Security Monitoring:

  • All firewall services, with the exception of FW-Chk Point
  • All AV Activity services, which includes AV Status (formerly AV SecurityCenter) only if the customer is running N-able N-central 6.0
  • one of the following:
    • MBSA 1.2.1
    • MBSA 2.0
    • Patch Status
  • N-central 9.2 Service Pack 1 Hotfix 1 or later (with the exception of N-central 9.3 Beta)
  • Third Party Patch Management
  • Patch Monitoring, Microsoft Patch Management

Data Protection:

  • Asigra Backup
  • Backup Exec
  • Backup Manager Events
  • Shadow Protect
  • Veeam Job Monitor
  • Veeam Sure Job Monitor
  • Windows Backup
  • XiloCore Backup services

Business Service Availability:

  • Devices, Services

Network Reliability:

  • Servers
  • Switches/Routers
  • Traffic Service

Performance:

  • CPU
  • Disk
  • Memory services

Ticket Summary:

  • PSA Integration with N-central 9.0 or greater
Health QuickView Connectivity, CPU, Disk and Memory services
Monthly Availability Comparison None
Network Health Overview

Performance section:

  • CPU
  • Disk
  • Memory
  • Traffic services

Data Protection section:

  • Asigra Backup
  • Backup Exec
  • Backup Manager Events
  • Shadow Protect
  • Veeam Job Monitor
  • Veeam Sure Job Monitor
  • Windows Backup
  • XiloCore Backup services

Critical Observation section:

  • Patch Status
  • License Compliance
  • Application Compliance
  • All AV Activity services
  • Program Level
  • Notifications
Network Assessment
  • Warranty Monitoring
  • Probe-based discovery (used for the Printer/Network and Open Ports sections)
  • Patch Status
  • AV Status (Previously the AV Security Center)
  • CPU
  • Disk
  • Memory
Network Oversight
  • Asigra Backup
  • Backup Exec
  • Backup Manager Events
  • Shadow Protect
  • Veeam Job Monitor
  • Veeam Sure Job Monitor
  • Windows Backup
  • XiloCore Backup services
Notification Summary Notifications
Patch Status
  • N-central 9.2 Service Pack 1 Hotfix 1 or later (with the exception of N-central 9.3 Beta)
  • Patch Status service
Resource Utilization

CPU, Disk, and Memory services
Service Availability None
Service Dashboard None
Site Overview
  • Active Directory
  • Agent Status and Connectivity
  • CPU
  • Disk
  • DNS
  • Exchange 2003 and Exchange 2007 or 2010
  • Memory
  • SQL Server
  • Windows Event Log services
Technical Summary

CPU Utilization section:

  • CPU
  • Disk, Memory, and Traffic services

Disk Utilization section:

  • Disk service

Physical and Virtual Memory sections:

  • Memory service

Traffic Utilization sections:

  • Traffic service

Notifications sections:

  • Notifications
Ticket Summary PSA Integration with N-central 9.0 and greater
Traffic Usage Traffic service
Utilization Comparison CPU, Disk, and Memory services

Managed Security Reports

Report N-able N-central Dependency

Event Log Reports:

  • Alert by Category
  • Alert Summary by Category
  • Critical Error
 Windows Event Log service
Firewall Incident Trend Firewall services, with the exception of FW-Chk Point
Incident Summary None
Open Ports Overview A recent network discovery job completed by a Windows Probe
Remote Control Usage Use of any remote control connection type.