KBA45004: Timeout Error when adding a data source

Knowledge Base Article:	45004
Applicable Versions:	N-compass 3.0 and later, Report Manager 4.x
Date Created/Updated:	February 11, 2014

Introduction

During addition of a data source you may receive a Timeout Error.

Ensure that the following ports are open:

Port 1433, in order for Report Manager to configure the Data Export and
Port 80 (HTTP) and 443 (if configured to use HTTPS) for communication from Report Manager to N-central.

You can test this via the N-central Administration Console using the Test TCP Port Connectivity tool.