Learn about the Asset Expert

The Asset Expert connects N-zo directly to your live device data. Instead of asking about N-able products, you’re asking about your own devices, their specifications, current status, and logged-in users.

Asset Filter

Asset Filter is intended for asset and device-focused questions, such as identifying systems by configuration, status, or ownership. N-zo translates natural-language questions into GraphQL queries and returns matching assets.

Where data comes from

• N-able GraphQL API (live device data)

Data requirements

Asset Expert results depend on data collected through the N-able Modern Agent and made available through the N-able GraphQL API.

Devices that do not report through the Modern Agent may remain visible in other N-sight or N-central views but may be missing from N-zo results. If expected devices are missing, confirm that the Modern Agent is installed and communicating with N-able services.

Example questions to ask N-zo

• Show me all devices last rebooted on or before 10th Feb 2026

• Which assets belong to customer Acme Corp?

• Find devices with less than 8 GB of RAM.

• Are there any devices with Joe Bloggs logged in right now?

• Show me offline devices in the London site.

Returned asset data

Each matching asset returns a rich set of information, including identity, hardware, operating system, connectivity, and user information.

Field	Category	Description
id	Identity	Unique internal identifier for the asset
name	Identity	A unique identifier for the asset. You can update this in N-central or N-sight
description	Identity	Notes or comments associated with the device inN-central or N-sight
lastBootedAt	Activity	The last time the device was restarted
customer.name	Ownership	The name of the client that owns the asset
site.name	Ownership	The name of the client site where the device is located
serviceOrganization.name	Ownership	The name of the MSP or service organisation that manages the asset
operatingSystemInfo.name	OS	The name of the operating system
operatingSystemInfo.version	OS	The OS version, including bit version and build number
operatingSystemInfo.architecture	OS	The processor architecture (e.g. x86-64)
operatingSystemInfo.type	OS	The operating system type: Windows, macOS, or Linux
cpu.name	CPU	The brand and model of the processor (e.g. Intel Core i7-12700K, AMD Ryzen 9 7950X)
cpu.cores	CPU	The number of processing units within a CPU — more cores improve multitasking
cpu.type	CPU	The processor architecture or category (e.g. x86 32-bit, x86-64 64-bit)
systemInfo.hostname	Hardware	A human-readable name that identifies the device on a network
systemInfo.memoryTotalSizeBytes	Hardware	The total installed RAM on the device — N-zo displays this in GB for you
systemInfo.netBiosName	Hardware	A short name (up to 15 characters) used to identify a device on a local network
systemInfo.manufacturer	Hardware	The name of the asset manufacturer
systemInfo.model	Hardware	The model name or number of the device
systemInfo.serialNumber	Hardware	The device serial number
loggedInUsers.loginName	Users	The active user sessions on the device — useful for monitoring, security, and compliance
agentConnection.status	Status	Whether the agent is currently connected to cloud servers
agentConnection.statusChangedAt	Status	The timestamp of the last status change (e.g. Active to Inactive)

Filter Options

Filter your assets using natural language. N-zo handles unit conversion and date parsing automatically. The following sections explain the available filters and how results are matched.

Filter Field	Type	Match Method	Notes / Example
Asset Name	Text	Contains	e.g. 'LAPTOP' matches 'ACME-LAPTOP-01'
Description	Text	Contains	Partial matches supported
Customer Name	Text	Contains	e.g. 'Acme' matches 'Acme Corp'
Site Name	Text	Contains	Partial site name supported
CPU Name	Text	Contains	e.g. 'i7' matches 'Intel Core i7-...'
CPU Type	Text	Contains	Partial match
Logged-In User	Text	Contains	Best with a full name, e.g. 'Joe Bloggs'
Agent Status	Text	Contains	e.g. 'online', 'offline'

Asset Performance

Asset Performance supports reviewing the performance of a specific device. N-zo retrieves CPU and memory usage from the previous 24 hours and includes the device’s hardware details, providing a snapshot of recent activity and current specifications.

Where data comes from

• N-able GraphQL API (live device data)

Example questions to ask N-zo

• How has DESKTOP-ACME01 been performing today?

• Show me the CPU and memory usage for Joe's laptop over the last 24 hours.

• What are the performance stats for the London file server?