View and regenerate two-step verification backup codes

After signing in to N-able N-central, a list of ten backup codes displays. These backup codes are automatically generated for you to use if you are in a location where you do not have access to your mobile device when signing in to N-able N-central. Copy these backup codes to a safe but accessible location. You can only use each backup code once. They are not time-sensitive and will not expire, unless they are regenerated.

For more information, see Two-step verification.

If you have misplaced your list of backup codes, you can still view the list and regenerate it if necessary.

  1. Log in to N-able N-central.
  2. Click the icon in the top bar to view your profile.
  3. Click the User Details tab and click User Information.
  4. Under Access, click Show Backup Codes.

The backup codes appear. Write them down and store in a secure and accessible location.