After signing in to N-able N-central, a list of ten backup codes displays. These backup codes are automatically generated for you to use if you are in a location where you do not have access to your mobile device when signing in to N-able N-central. Copy these backup codes to a safe but accessible location. You can only use each backup code once. They are not time-sensitive and will not expire, unless they are regenerated.
For more information, see Two-step verification.
If you have misplaced your list of backup codes, you can still view the list and regenerate it if necessary.
- Log in to N-able N-central.
- Click the icon in the top bar to view your profile.
- Click the User Details tab and click User Information.
- Under Access, click Show Backup Codes.
The backup codes appear. Write them down and store in a secure and accessible location.