Updated: June 15, 2020

About Multi-Step Verification

N-able N-central provides enhanced security protection through a Two-Step Verification log in process.

Multi-Factor Authentication provides an additional layer of security designed to prevent unauthorized access to your N-able N-central account. With Multi-Factor Authentication configured, whenever you sign in to N-able N-central, you will verify your identity by one of the following two methods:

  • AuthAnvil a combination of PIN and single-use password provided through a security token.
  • Two-Step Verification - a passcode generated by a third-party authentication application.

By adding Multi-Factor Authentication to an account, the user must sign in to the account with a conventional username and password, and then their Multi-Factor Authentication credentials.

For new installations of N-able N-central, Multi-Factor Authentication is enabled by default. For every user you add, this feature is automatically enabled. If you are upgrading from a previous version of N-able N-central, it is not enabled automatically.

When upgrading to N-able N-central 2020.2 and above,Multi-Factor Authentication is enabled by default. New accounts will have Multi-Factor Authentication enabled by default.

NAC does not support Multi-Factor Authentication.