Updated: June 15, 2020

About Multi-factor authentication

N-able N-central provides enhanced security protection through a two-step validation log in process.

Multi-factor authentication, previously called two-factor authentication, is an additional layer of security designed to prevent unauthorized access to your N-able N-central account. With multi-factor authentication configured, whenever you sign in to N-able N-central, you will verify your identity by one of the following two methods:

  • AuthAnvil a combination of PIN and single-use password provided through a security token
  • Two-Step Verification - a passcode generated by a third-party authentication application.

By adding multi-factor authentication to an account, the user must sign in to the account with their conventional password and the multi-factor authentication credentials.

For new installations of N-able N-central, multi-factor authentication is enabled by default. For every user you add, this feature is automatically enabled. If you are upgrading from a previous version of N-able N-central, it is not enabled automatically.

When upgrading to N-able N-central 2020.2 and above, multi-factor authentication is enabled by default. New accounts will have multi-factor authentication enabled by default.

The NAC does not support multi-factor authentication.