Reset a user password

When users forget or lose their password, they can reset it so they can log in again and continue to work. For security reasons you may also want to reset the password for a group of users at the same time.

The Reset Password option is not available for LDAP users.

  1. Click AdministrationUser Management > Users.
  2. Select the check box for the desired user(s) and click Reset Password.
  3. Complete the information and click Save.
Logged in User's Session will End!
If you change the password of a user currently logged in to an N-central session, that session will end and they will be re-directed to the login screen.

N-able N-central sends the user an email instructing them to change their password, and includes a link to click. When clicked, a request appears for the user to enter a new password.