SMTP Queues service

The SMTP Queues service monitors the performance of the SMTP Server based on metrics obtained from the properties:

  • the remote queue length,
  • the local queue length,
  • the current inbound connections, and
  • the current outbound connections.
Service TypeWMI
Instances on a Device1
Supported Systems/ApplicationsAny WMI-enabled Server - Windows that has an SMTP service running which reports data through the Win32_PerfRawData_SMTPServer class; for example, Microsoft Exchange
Device ClassServer - Windows
Monitored ByWindows probes
Scan Interval15 minutes
SMTP Service NameAn instance of the class Win32_PerfRawData_SMTPSvc_SMTPServe, for example, SMTP1.

Properties queried and calculations performed (WMI only)

WMI ClassWin32_PerfRawData_SMTPSvc_SMTPServer
WMI Property 0RemoteQueueLength
WMI Property 1LocalQueueLength
WMI Property 2InboundConnectionsCurrent
WMI Property 3OutboundConnectionsCurrent

Configuring SMTP service name

Use the Web Based Enterprise Management (wbemtest) tool in Windows to get the service name to enter in the setup.

  1. Press the Windows Explorer key + R to open the Run dialog box.
  2. Specify wbemtest in the Open field, and press Enter.
  3. Click Connect.
  4. In the first field, specify the namespace: \\<your host name>\root\cimv2.
  5. Click Connect.
  6. Click Enum Instances.
  7. In the Enter superclass name field, specify: Win32_PerfRawData_SMTPSvc_SMTPServer.
  8. Click OK.
  9. Enter an instance name from the list exactly as it appears, including the case and the spaces, in the SMTP Service Name field in the task properties of the All Devices view on the central server.

Status details

Status Detail
Number of messages in the remote queue
Number of messages in the local queue
Number of connections currently inbound
Number of connections currently outbound