Reboot Required Service
The Reboot Required service determines whether or not the device requires a reboot. This service looks at three possible sources of reboots:
- Component Based Servicing (CBS) Reboots
- Windows Update
- File Rename Pending
This service is based on data returned from the Reboot Required Automation Manager Policy (AMP), which is included with N-able N-central. This AMP file queries several locations in the registry to determine if a reboot is required:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing
- HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired
- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations
Service Details
| Service Information | |
|---|---|
| Service Type | Automation Manager Policy |
| Supported Systems/Applications | Windows devices that have been assigned a Professional node. |
| Max Instances on each device | 5 |
| Supported Device class | Servers – Windows, Workstations – Windows, Laptops - Windows |
| Monitored by | Windows Agent |
| Scan Interval | 15 minutes |
Troubleshooting
| Issue | Corrective Action |
|---|---|
| Misconfigured | Please check that PowerShell v2.0 (or later) has been installed on the targeted device |
Metrics
| Name | Default Threshold |
|---|---|
| CBS Reboot Pending | Normal: False Failed: True |
| Windows Update Reboot Required | Normal: False Failed: True |
| File Rename Pending (Reboot) | Normal: False Failed: True |