Probe Status service

The Probe Status service monitors the time since the probe last checked in.

This service cannot use Self Healing.

When Probe Status is first added to a device, the service will be in a Misconfigured state until the probe first makes contact with the central server.

During the monitoring process, the central server queries the time of the most recent connection of the probe to the central server. This is compared to the current time and the resulting difference is then compared to the specified threshold values so that it can be represented by the appropriate state on the status dashboard for the service.

The Probe Status will also send a notification if the probe fails and goes offline using a probe rule and notification.

• To view the rule, click Configuration > Monitoring > Rules > Windows Probes.
• To view the notification, click Configuration > Monitoring > Notifications > Agent/Probe Failure.

If the time difference between the previous and current connection is within 10 minutes, the service state will display Normal; between 10 and 20 minutes, Warning; and over 20 minutes, Failed.

You can choose to display the Probe Status service in the Active Issues view by selecting Show in the Active Issues View in the Service Details tab.

Status details