Folder Info service

The Folder Info service monitors the size of a folder on a Windows device and the number of files in that directory. The file count only considers files that are in the specified folder; files that exist in sub-folders are not considered.

By default, the Folder Info service monitors the C:\ drive.

Basic service information

Service TypeWMI
Max instances on a Device100
Supported device classWindows Servers, Windows Workstations and Windows laptops
Monitored byWindows agent
Scan interval20 Minutes


Status DetailDescription
MisconfiguredCheck the drive specified exists in the target device.


NameDefault Thresholds
Directory Size (MB)

Normal: 0 - 100

Warning: 95 - 190

Failed: 181 - ∞

File Count

Normal: 0 - 100

Warning: 99 - 100

Failed: 99 - ∞