FTP service

The FTP service supports file transfers between local and remote computers.

The FTP test checks the status of the FTP service on the network device. During the test, N-able N-central can determine the availability status of the FTP service by comparing the availability of the FTP service to the threshold value.

Service TypeTCP
Instances on a Device1
Device ClassServer - Generic, Workstation - Generic, Other, Printer, Scanner/Camera, Switch/Router, Laptop - Windows, Server - Windows, and Workstation - Windows
Monitored ByWindows probe, Central server
Scan Interval5 minutes
Timeout ValueThe time (in seconds) that the N-able N-central server waits before considering the test a failure. The default is 30 seconds.
Port NumberThe port the system uses to monitor the service.
Validation String

The response you expect to receive from the port that is being queried. If the validation string that you specify is not returned by the port being queried, the service will transition to a Failed state.

The default validation string is 220.

Status details

Status DetailDescription
FTP Service AvailabilityN-able N-central determines whether the FTP service is up or down. The FTP service does not use thresholds or the Warning state.
Round Trip Time (ms)The time for a request to be sent and received.
DNS Resolution

The threshold that determines whether the device name can be resolved.

If an FQDN has been specified, the service searches for its IP address. If the IP address is found, the state will be Normal. Otherwise, it will be Failed, based on the default settings.

If an IP address has been specified, the service checks only the IP address's format. If the format is correct, the state will be Normal. Otherwise, it will be Failed, based on the default settings.