Citrix® Presentation Server service

The Citrix Presentation Server service monitors the availability of the port on which the Citrix Metaframe Presentation Server application runs. The availability of the port, determined by the service testing the port's connectivity, indicates that the Citrix Metaframe Presentation Server application is running. This service also measures the DNS resolution and the round trip time of the initial connection request and response. The availability results of the TCP service are then reflected on the status dashboard for the Citrix Presentation Server service.

A maximum of three instances of this service can be set on a device, with each instance monitoring a different port on the device.

The Citrix Presentation Server service does not use the Warning state.

Service Type	Generic TCP
Instances on a Device	3
Supported Systems/Applications	Citrix MetaFrame Presentation
Device Class	Server - Generic, Workstation - Generic, Novell, Other, Printer, Scanner/Camera, Switch/Router, Laptop - Windows, Server - Windows, and Workstation - Windows
Monitored By	Windows probe
Scan Interval	5 minutes
imeout Value	The time (in seconds) that the N-able N-central server waits before considering the test a failure. The default is 30 seconds.
Port Number	The TCP port number used to monitor the Citrix Presentation Server service.

Status details

Status Detail	Description
Citrix Presentation Server service Availability	The threshold that determines the availability of the port.
Average Round Trip Time (ms)	The time for a request to be sent and received.
Generic DNS Resolution	The threshold that determines whether the device name can be resolved. If an FQDN has been specified, the service searches for its IP address. If the IP address is found, the state will be Normal. Otherwise, it will be Failed, based on the default settings. If an IP address has been specified, the service checks only the IP address's format. If the format is correct, the state will be Normal. Otherwise, it will be Failed, based on the default settings.

Status Detail

Description

Citrix Presentation Server service Availability

The threshold that determines the availability of the port.

Average Round Trip Time (ms)

The time for a request to be sent and received.

Generic DNS Resolution

The threshold that determines whether the device name can be resolved.

If an FQDN has been specified, the service searches for its IP address. If the IP address is found, the state will be Normal. Otherwise, it will be Failed, based on the default settings.

If an IP address has been specified, the service checks only the IP address's format. If the format is correct, the state will be Normal. Otherwise, it will be Failed, based on the default settings.