RAID Status (VMware) service

The RAID Status (VMware) service monitors the state of a RAID controller on an ESXi server.

N-able N-central uses the Common Information Model (CIM) services and ports for monitoring.

If your ESX/ESXi server is operating on either Dell or HP hardware, it is strongly recommended that you install the Dell or HP Offline Bundle before the Windows probe discovers the ESX/ESXi server.

When deploying VMWare on ESX servers running on Dell hardware, it may require additional setup before the service can successfully discover the physical disk and RAID objects. Some Dell servers use an LSI RAID controller and the VIB is not part of the Dell Offline bundle. For information on loading the appropriate LSI VIB, see the Customer Success Knowledge Base article No Asset Information Available for some Dell based VMWare ESX/ESXi RAID Status and Physical Drive Services

Service Type ESXi
Instances on a Device 100
Supported Systems/Applications ESXi 6.x and later
Device Class Server - ESXi
Monitored By Windows probes
Scan Interval 5 minutes
RAID Controller Name The unique identifier of the monitored RAID controller.

This service cannot use Self Healing.

To access information about the RAID controllers on your ESXi server, use a browser to access the URL:

https://<IP_address_of_ESXi_server>/mob/?moid=ha-host&doPath=runtime.healthSystemRuntime.hardwareStatusInfo.storageStatusInfo

The Managed Object Browser (MOB) by default may be disabled and you may need to enable this feature.

Metric Name Description
State

The RAID controller status is mapped as:

  • Normal: 0
  • Warning: 1
  • Failed: 2
State Description

Describes the status of the RAID controller:

  • Other
  • Unknown
  • OK
  • Non-critical
  • Critical or Non-recoverable
Enabled State Indicates whether the RAID controller has been enabled or disabled.
Enabled State Description N/A