RAID Status (Adaptec) service

The RAID Status (Adaptec) service monitors the status of the specified Adaptec RAID controller.

You must install the Adaptec Storage Manager or IBM ServeRAID Manager. For a complete list of supported models, see: .

Special Note

This service operates in conjunction with the vendor-supplied hardware agent and requires SNMP to be configured so that it is accessible from both the N-able N-central Agent and the N-able N-central Probe.

The following are the requirements in order to associate this service with a device:

  • The device must undergo discovery using a Probe-based asset scan.
  • You need to enable SNMP enabled on the device on the Properties tab of the device.
  • Once you enable SNMP for the device, you need to configure a community string. The default community string is public.
Service Type SNMP
Instances on a Device 10
Supported Systems/Applications Any device using an Adaptec HostRAID card or an IBM ServeRAID card.
Device Class Server - Generic and Server - Windows
Monitored By Windows probes
Scan Interval 5 minutes
RAID Controller SNMP Identifier Used to specify the SNMP identifier for the RAID controller. You can find the identifier by querying the device with the SNMP OID.


Metric Name OID/Calculation Description
RAID Controller Status

The “RAID Controller Status” scandetail is mapped as...

  • Normal: 3
  • Warning: 4
  • Failed: 1,2,5

... where ...

  • 1: Unknown
  • 2: Other
  • 3: Okay
  • 4: Warning
  • 5: Failure
RAID Controller Status Description

The status of the RAID Controller as one of:

  • Unknown
  • Other
  • Okay
  • Warning
  • Failure
Battery Status

The “Battery Status” scandetail is mapped as...

  • Normal: 3,5
  • Warning: 1,2,4,7,8,9,10
  • Failed: 6

... where ...

  • 1: Unknown
  • 2: Other
  • 3: Applicable
  • 4: Not Installed
  • 5: Okay
  • 6: Failed
  • 7: Charging
  • 8: Discharging
  • 9: In Maintenance Mode
  • 10: Charging Disabled
Battery Status Description

The status of the battery for the RAID controller as one of:

  • Unknown
  • Other
  • Applicable
  • Not Installed
  • Okay
  • Failed
  • Charging
  • Discharging
  • In Maintenance Mode
  • Charging Disabled
Model The model (descriptive name) of the RAID controller.
Serial Number The serial number of the RAID controller.
Firmware Version Tthe version of the RAID controller firmware.