Physical Drive (HP) service

The Physical Drive (HP) service monitors the overall status of physical drives attached to HP servers running HP’s Insight Manager software.

Special Note

This service operates in conjunction with the vendor-supplied hardware agent and requires SNMP to be configured so that it is accessible from both the N-able N-central Agent and the N-able N-central Probe.

The following are the requirements in order to associate this service with a device:

  • The device must undergo discovery using a Probe-based asset scan.
  • You need to enable SNMP enabled on the device on the Properties tab of the device.
  • Once you enable SNMP for the device, you need to configure a community string. The default community string is public.
Service TypeSNMP
Instances on a Device50
Supported Systems/ApplicationsHP servers running HP’s Insight Manager software.
Device ClassServer - Generic and Server - Windows
Monitored ByWindows probe
Scan Interval5 minutes
Physical Drive (HP)The unique identifier of the physical drive. You can obtain the identifier by querying the device with the SNMP OID.


Metric NameOID/CalculationDescription
Physical Drive State1.

The status is mapped as...

  • Normal: 2
  • Failed: 1, 3, 4

... where ...

  • 1: The HP Insight Manager Agent does not recognize the drive; you may need to upgrade your HP Insight Manager agent and/or driver software.
  • 2: The drive is functioning properly.
  • 3: The drive is no longer operating and should be replaced.
  • 4: The drive has a predictive failure error and should be replaced.
Physical Drive State Description1. the status of the physical drive.
Model1. model name and/or number of the physical drive.
Serial Number1. serial number of the physical drive.
Drive Bay1. bay where the physical drive is currently installed.