Physical Drive (Adaptec) service

The Physical Drive (Adaptec) service monitors the Self-Monitoring, Analysis, and Reporting Technology ( S.M.A.R.T.) status of the specified physical drive.

You must have the Adaptec Storage Manager or IBM ServeRAID Manager installed. For a complete list of supported models, see:

Special Note

This service operates in conjunction with the vendor-supplied hardware agent and requires SNMP to be configured so that it is accessible from both the N-able N-central Agent and the N-able N-central Probe.

The following are the requirements in order to associate this service with a device:

  • The device must undergo discovery using a Probe-based asset scan.
  • You need to enable SNMP enabled on the device on the Properties tab of the device.
  • Once you enable SNMP for the device, you need to configure a community string. The default community string is public.
Service TypeSNMP
Instances on a Device10
Supported Systems/ApplicationsAny device using an Adaptec HostRAID card or an IBM ServeRAID card.
Device ClassServer - Generic and Server - Windows
Monitored ByWindows probes
Scan Interval5 minutes
Physical Drive IdentifierThe SNMP index (unique identifier) of the monitored physical drive. You can obtain the index by querying the device with the .1.3.6.1.4.1.795.14.1.410.1.1.1 SNMP OID.

OID/Calculations

Metric NameOID/CalculationDescription
S.M.A.R.T. Status .1.3.6.1.4.1.795.14.1.410.1.1.8

An integer value that reports the S.M.A.R.T. status of the physical drive...

  • Normal: 2, 4
  • Warning: 1
  • Failed: 3, 5

... where ...

  • 1: Unknown
  • 2: Unsupported
  • 3: Disable
  • 4: Okay
  • 5: Error Predicted
S.M.A.R.T. Status Description.1.3.6.1.4.1.795.14.1.410.1.1.8 Describes the status of the physical drive.
Physical Drive Description1.3.6.1.4.1.795.14.1.410.1.1.2A text description of the physical drive
Physical Drive Size.1.3.6.1.4.1.795.14.1.410.1.1.3The storage capacity of the physical drive.