Physical Drive (Adaptec) service

The Physical Drive (Adaptec) service monitors the Self-Monitoring, Analysis, and Reporting Technology ( S.M.A.R.T.) status of the specified physical drive.

You must have the Adaptec Storage Manager or IBM ServeRAID Manager installed. For a complete list of supported models, see:

Special Note

This service operates in conjunction with the vendor-supplied hardware agent and requires SNMP to be configured so that it is accessible from both the N-able N-central Agent and the N-able N-central Probe.

The following are the requirements in order to associate this service with a device:

  • The device must undergo discovery using a Probe-based asset scan.
  • You need to enable SNMP enabled on the device on the Properties tab of the device.
  • Once you enable SNMP for the device, you need to configure a community string. The default community string is public.
Service TypeSNMP
Instances on a Device10
Supported Systems/ApplicationsAny device using an Adaptec HostRAID card or an IBM ServeRAID card.
Device ClassServer - Generic and Server - Windows
Monitored ByWindows probes
Scan Interval5 minutes
Physical Drive IdentifierThe SNMP index (unique identifier) of the monitored physical drive. You can obtain the index by querying the device with the . SNMP OID.


Metric NameOID/CalculationDescription
S.M.A.R.T. Status .

An integer value that reports the S.M.A.R.T. status of the physical drive...

  • Normal: 2, 4
  • Warning: 1
  • Failed: 3, 5

... where ...

  • 1: Unknown
  • 2: Unsupported
  • 3: Disable
  • 4: Okay
  • 5: Error Predicted
S.M.A.R.T. Status Description. Describes the status of the physical drive.
Physical Drive Description1. text description of the physical drive
Physical Drive Size. storage capacity of the physical drive.