Physical Drive (NetApp) service

Physical Drive (NetApp) Service Monitors the status of a physical drive in a RAID array on a NetApp SAN.

NetApp devices respond to SNMP version 1 and 2c queries. However, on large devices the Physical Disk and Volume counters can exceed the limit of the 32-bit counters used by SNMP version 1. This results in negative values, and a misconfigured service in N-able N-central. For NetApp devices, use SNMP version 2c whenever possible.

Manufacturer information

Service TypeSNMP
Discovery OID1.3.6.1.4.1.789.1.6.2.1.2 (Volume Name)
Supported Systems/ApplicationNetApp device with SNMP enabled

N-able N-central information

Known LimitationsN/A
Max. Instances Per Device100

Supported Device Class

Storage
Notification ProfileN/A
Monitored ByWindows probe

Troubleshooting

IssueRecommendation
MisconfiguredCheck to see if you have the correct credential on the device.

Metrics 1

OID
1.3.6.1.4.1.789.1.6.2.1.3

 

OID Used for this MetricSupported ValuesCalculations/
Threshold Mapping		Default Thresholds
StatusN/AN/A1: Normal
2-5: Warning
6-10: Failed
Status DescriptionN/AN/AOff

Metrics 2

OID1.3.6.1.4.1.789.1.6.2.1.27

 

OID Used for this MetricSupported ValuesCalculations/
Threshold Mapping		Default Thresholds
Serial NumberN/AN/AOff

Metrics 3

OID1.3.6.1.4.1.789.1.6.2.1.28

 

OID Used for this MetricSupported ValuesCalculations/
Threshold Mapping		Default Thresholds
ModelN/AN/AOff

Metrics 4

OID1.3.6.1.4.1.789.1.6.2.1.29

 

OID Used for this MetricSupported ValuesCalculations/
Threshold Mapping 		Default Thresholds
Firmware VersionN/AN/AOff

Metrics 5

OID1.3.6.1.4.1.789.1.6.2.1.30

 

OID Used for this MetricSupported ValuesCalculations/
Threshold Mapping		Default Thresholds
Disk SpeedN/AN/AOff

Metrics 6

OID 1.3.6.1.4.1.789.1.6.2.1.31

 

OID Used for this MetricSupported Values Calculations/
Threshold Mapping		Default Thresholds
Disk TypeN/AN/AOff