Clustered fail over status (NetApp) service

The Clustered Fail over Status (NetApp) service monitors the status of the clustered failover capabilities of a NetApp SAN.

NetApp devices respond to SNMP version 1 and 2c queries. However, on large devices the Physical Disk and Volume counters can exceed the limit of the 32-bit counters used by SNMP version 1. This results in negative values, and a misconfigured service in N-able N-central. For NetApp devices, use SNMP version 2c whenever possible.

Overview

Service TypeSNMP
Service ID24148
Supported Systems/ApplicationNetApp NetApp SANs
Max. Instances Per Device1
Scheduler TypeInterval Based Scheduler
Time to Stale30
MIB Module(s)NETWORK-APPLIANCE-MIB
OID(s)

$Settings - 1.3.6.1.4.1.789.1.2.3.1

$State - 1.3.6.1.4.1.789.1.2.3.2

$Reason - 1.3.6.1.4.1.789.1.2.3.3

$PartnerStatus - 1.3.6.1.4.1.789.1.2.3.4

$LastPartnerContact - 1.3.6.1.4.1.789.1.2.3.5

$PartnerName - 1.3.6.1.4.1.789.1.2.3.6

$InterconnectStatus - 1.3.6.1.4.1.789.1.2.3.8

Known LimitationsN/A
Supported Device ClassStorage
Notification ProfileN/A
Monitored ByWindows probe

Input values

User Configurable OptionsSettingsUnitsDefault Settings
Scan IntervalRange 5 1440 Minutes 5

Output values

MetricsDefault Thresholds UnitsFormulaeNotes
Failover StateRange 02N/A$State

The Failover State metric is mapped...

Normal: 2

Warning: 4

Failed: 1, 3

... where ...

1 = Dead

2 = Can Takeover

3 = Cannot Takeover

4 = Takeover

Normal00
Warning11
Failed22
Failover State DescriptionN/AN/A$State 
Failover SettingsRange 01N/A$Settings

The Failover Settings metric is mapped...

Normal: 2

Failed: 1, 3, 4, 5

... where ...

1 = Not Configured

2 = Enabled

3 = Disabled

4 = Takeover by Partner Disabled

5 = This Node Dead

Normal 00
Failed11
Failover Settings DescriptionN/AN/A$Settings 
Failover ReadinessRange 01N/A$Reason 
Normal00
Failed11
Failover Readiness DescriptionN/AN/A$Reason 
Failover Partner StatusRange 13 $PartnerStatus

The Failover Partner Status metric is mapped...

Normal: 1

Failed: 2-6

... where ...

1 = OK

2 = Unknown Reason

3 = Disabled by Operator

4 = Interconnect Offline

5 = Disable by Partner

6 = Takeover Failed

Normal 22
Warning11
Failed33
Failover Partner Status DescriptionN/AN/A$PartnerStatus 
Time Since Last Partner ContactRange 04294967295Seconds$LastPartnerContact / 100 
Normal 0100
Warning991000
Failed9994294967295
Failover Partner NameN/AN/A$PartnerName 
Interconnect StatusRange 01N/A$InterconnectStatus

The Interconnect Status metric is mapped...

Normal: 4

Failed: 1-3

... where ...

1 = Not Present

2 = Down

3 = Partial Failure

4 = Up

Normal 00
Failed11
Interconnect Status DescriptionN/AN/A$InterconnectStatus 

 

Troubleshooting

IssueCorrective Action
MisconfiguredEnsure you have the correct SNMP community string of the device.