Lync Mediation service
The Lync Mediation service monitors the status of the Lync service and performance data.
For more information, refer to the Lync web site.
Manufacturer information
| Service Type | AMP |
| PowerShell cmdlet | get-counter |
| Supported Systems/Applications | Microsoft Lync 2013 Mediation role |
N-able N-central information
| Known Limitations | Only Mediation role |
| Max. Instances Per Device | 1 |
| Supported Device Class | Server - Windows |
| Notification Profile | Microsoft Lync Server |
| Monitored By | Local agent |
Troubleshooting
| Issue | Recommendation |
|---|---|
| Misconfigure |
|
Metrics for MS services
| Critical MS-Services/Dataset | Supported Values | Calculations/ Threshold Mapping | Default Thresholds |
|---|---|---|---|
| Lync Server Mediation – service started | N/A | N/A | True: Normal
False: Failed |
| Lync Server Mediation – start mode | N/A | N/A | Off |
| Lync Server Mediation – status | N/A | N/A | Off |
| Lync Server Replica Replicator Agent – service started | N/A | N/A | True: Normal
False: Failed |
| Lync Server Replica Replicator Agent – start mode | N/A | N/A | Off |
| Lync Server Replica Replicator Agent – status | N/A | N/A | Off |
Metrics for performance manager
| Dataset/Property | Supported Values | Calculations/ Threshold Mapping | Default Thresholds |
|---|---|---|---|
| LS:MediationServer - Outbound Calls(_Total)\- Current | — | N/A | Normal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904 Failed: 715,827,904 - 2,147,483,648 |
| LS:MediationServer - Outbound Calls (_Total)\- Active media bypass calls | — | N/A | Normal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904 Failed: 715,827,904 - 2,147,483,648 |
| LS:MediationServer - Inbound Calls(_Total)\- Current | — | N/A | Normal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904 Failed: 715,827,904 - 2,147,483,648 |
| LS:MediationServer - Inbound Calls(_Total)\- Active media bypass calls | — | N/A | Normal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904 Failed: 715,827,904 - 2,147,483,648 |
| LS:MediationServer - Media Relay\- Media Connectivity Check Failure | — | N/A | Normal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904 Failed: 715,827,904 - 2,147,483,648 |
| LS:MediationServer - Health Indices\- Load Call Failure Index | — | N/A | Normal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904 Failed: 715,827,904 - 2,147,483,648 |
| LS:MediationServer - Global Counters\- Current audio channels with PSM quality reporting | — | N/A | Normal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904 Failed: 715,827,904 - 2,147,483,648 |
| LS:MediationServer - Global Counters\- Total failed calls caused by unexpected interaction from the Proxy | — | N/A | Normal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904 Failed: 715,827,904 - 2,147,483,648 |