Lync Front End service

The Lync Front End service monitors the status of the Lync service and performance data.

For more information, see the Lync web site.

Manufacturer information

Service TypeAMP
PowerShell cmdlet get-counter
Supported Systems/ApplicationsMicrosoft Lync 2013 Front End role

N-able N-central information

Known LimitationsOnly Front End role
Max. Instances Per Device1
Supported Device ClassServer - Windows
Notification ProfileMicrosoft Lync Server
Monitored ByLocal agent

Troubleshooting

IssueRecommendation
Misconfigure
  • Confirm proper installation and configuration of the Lync server.
  • Confirm the running status of all the critical services of the respective roles. If the Front End service fails, statistics may not be accurate or reliably collected.

Metrics for MS services

WMI PropertySupported ValuesCalculations/
Threshold Mapping
Default Thresholds
Lync Server Application Sharing – service startedN/AN/ATrue: Normal
False: Failed
Lync Server Application Sharing – start modeN/AN/AOff
Lync Server Application Sharing – statusN/AN/AOff
Lync Server Audio Test Service – service startedN/AN/ATrue: Normal
False: Failed
Lync Server Audio Test Service – start modeN/AN/AOff
Lync Server Audio Test Service – statusN/AN/AOff
Lync Server Audio/Video Conferencing – service startedN/AN/ATrue: Normal
False: Failed
Lync Server Audio/Video Conferencing – start modeN/AN/AOff
Lync Server Audio/Video Conferencing – statusN/AN/AOff
Lync Server File Transfer Agent – service startedN/AN/ATrue: Normal
False: Failed
Lync Server File Transfer Agent – start modeN/AN/AOff
Lync Server File Transfer Agent– statusN/AN/AOff
Lync Front-End Lync–service startedN/AN/ATrue: Normal
False: Failed
Lync Front-End Lync–start modeN/AN/AOff
Lync Front-End Lync–statusN/AN/AOff
Lync Server IM Conferencing– service startedN/AN/ATrue: Normal
False: Failed
Lync Server IM Conferencing– start modeN/AN/AOff
Lync Server IM Conferencing– statusN/AN/AOff
Lync Server Master Replicator Agent – service started N/AN/ATrue: Normal
False: Failed
Lync Server Master Replicator Agent– start modeN/AN/AOff
Lync Server Master Replicator– status AgentN/AN/AOff
Lync Server Replica Replicator Agent – service startedN/AN/ATrue: Normal
False: Failed
Lync Server Replica Replicator Agent– start modeN/AN/AOff
Lync Server Replica Replicator Agent– statusN/AN/AOff

Metrics for performance monitor

WMI PropertySupported ValuesCalculations/
Threshold Mapping
Default Thresholds
LS:SIP - Peers(_Total)\SIP - Connections ActiveN/AN/ANormal: 0 - 12,000
Warning: 12,001 - 15,000
Failed: 15,001 - 2,147,483,648
LS:SIP - Peers(_Total)\SIP - TLS Connections ActiveN/AN/ANormal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648
LS:SIP - Peers(_Total)\SIP - Sends OutstandingN/AN/ANormal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648
LS:SIP - Peers(_Total)\SIP - Average Outgoing Queue DelayN/AN/ANormal: 0 - 25
Warning: 26-35
Failed: 36 - 2,147,483,648
LS:SIP - Peers(_Total)\SIP - Flow-controlled ConnectionsN/AN/ANormal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648
LS:SIP - Peers(_Total)\SIP - Average Flow-Control DelayN/AN/ANormal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648
LS:SIP - Peers(_Total)\SIP - Incoming Requests/secN/AN/ANormal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648
LS:SIP - Peers(_Total)\SIP - Incoming Responses/secN/AN/ANormal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648
LS:SIP - Peers(_Total)\SIP - Outgoing Requests/secN/AN/ANormal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648
LS:SIP - Peers(_Total)\SIP - Outgoing Responses/secN/AN/ANormal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648
LS:SIP - Protocol\SIP - Average Event Processing TimeN/AN/ANormal: 0 - 715,827,904 Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648
LS:SIP - Protocol\SIP - Average Incoming Message Processing TimeN/AN/ANormal 0 - 715,827,904
Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648
LS:SIP - Protocol\SIP - Average Local Message Processing TimeN/AN/ANormal: 0 - 715,827,904 Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648
LS:SIP - Protocol\SIP - Average Number Of Active Worker ThreadsN/AN/ANormal: 0 - 715,827,904 Warning: 715,827,904 - 715,827,904
Failed 715,827,904 - 2,147,483,648
LS:SIP - Protocol\SIP - Events In ProcessingN/AN/ANormal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648
LS:SIP - Protocol\SIP - Events Processed/secN/AN/ANormal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648
LS:SIP - Protocol\SIP - Incoming Messages/secN/AN/ANormal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648
LS:SIP - Protocol\SIP - Messages In ServerN/AN/ANormal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648
LS:SIP - Protocol\SIP - Outgoing Messages/secN/AN/ANormal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648