Logical Drive (Intel) service

The Logical Drive (Intel) service monitors the status of the logical drive attached to a supported Intel RAID controller.

Special Note

This service operates in conjunction with the vendor-supplied hardware agent and requires SNMP to be configured so that it is accessible from both the N-able N-central Agent and the N-able N-central Probe.

The following are the requirements in order to associate this service with a device:

  • The device must undergo discovery using a Probe-based asset scan.
  • You need to enable SNMP enabled on the device on the Properties tab of the device.
  • Once you enable SNMP for the device, you need to configure a community string. The default community string is public.
Service TypeSNMP
Instances on a Device1
Monitored ByWindows probe
Scan Interval60 minutes
Drive IdentifierType the SNMP identifier for the drive. You can find the identifier by querying the device with the SNMP OID.


Metric NameOID/Calculation Description
Logical Drive State1.

The current state of the monitored logical drive is mapped as...

  • Normal= 3
  • Warning= 1,2
  • Failed= 0

... where ...

  • 0: Offline
  • 1: Partially Degraded
  • 2: Degraded
  • 3: Optimal
Logical Drive Name1. name of the monitored logical drive.