Exchange 2007/2010 service

The Exchange 2007/2010 service uses a Windows probe or Windows agent to monitor the performance of Microsoft Exchange Server 2007 and Microsoft Exchange Server 2010.

Service TypeRegistry Query
Instances on a Device10
Supported Systems/ApplicationsMicrosoft Exchange Server 2007 and Microsoft Exchange Server 2010
Device ClassServer - Windows
Monitored ByWindows probe, Windows agent
Scan Interval15 minutes

Status details

Status DetailDescription
RPC Averaged LatencyThe RPC latency in milliseconds averaged for the past 1024 packets.
RPC RequestsThe number of client requests that are currently being processed by the information store.
Local Delivery RateThe rate at which messages are delivered locally.
Active Remote Delivery Queue LengthThe number of items in the active remote delivery queues.
Retry Remote Delivery Queue LengthThe number of items in retry in the remote delivery queues.
Messages Received/secThe number of messages received by the SMTP server each second.
Messages Sent/secThe number of messages sent by the SMTP Send connector each second.

Monitoring Microsoft Exchange server 2007 with a probe

To monitor the Exchange 2007/2010 service with a Windows probe, the "LOCAL SERVICE" account must have Read Permission for the registry key:


To give the LOCAL SERVICE account Read permission for the specified registry key:

  1. On the computer running Exchange Service 2007/2010, click the Windows menu and click Run.
  2. Enter regedit, and click OK.
  3. Navigate to HKLM\System\CurrentControlSet\Control\SecurePipeServers\winreg.
  4. Right-click on winreg, and click Permissions.
  5. Click LOCAL SERVICE, and select the Allow Column check box.
  6. Click OK.