Setting a Single Instance Custom Monitoring Service

In N-able N-central, you are able to export an xml file for every custom monitoring service you have. In this file, you can manually change a service’s parameters to make the service a single instance or multiple instances. For example, where you need the service to map once (CPU, Memory, etc) or multiple (Disk, Exchange, etc).

Manually set a single instance service

1. In the left-hand navigation menu, click Administration > Service Management > Custom Services.

2. Next to the name of the custom service, under the Action column, click Export.

   

3. Open the downloaded XML file.

4. Locate the “serviceparameters“ section.

5. Update the “serviceinstancetype” value from “Multiple” to “Single”.

6. Update the “maxinstances” value to “1”.

7. Save the changes to the .xml file.

8. In N-central's Custom Services window, click IMPORT.

   

9. Browse and select the .xml file then click IMPORT CUSTOM SERVICE.

   

Parameter Definitions

The parameters in the xml can be edited to create more granular changes. The following list details the parameters in the xml file and what they determine.