CCM Call Mgr Status service

The Cisco CallManager (CCM) Call Mgr Status service monitors the availability of the CCM sub-applications. These sub-applications include the CallManager, Call Dispatcher, TFTP Service, and Messaging Interface. 

This service cannot use Self Healing.

Service Type


Instances on a Device


Device Class

Server - Windows, Switch/Router

Monitoring Probe

Windows probe

Scan Interval

15 minutes

ccmStatus Index

The index corresponding to the row in the ccmTable that contains the ccmStatus. The index is typically a value of 1 or 2, but can also be an integer.


Metric NameOID/CalculationDescription
Call Manager Status1. host name of the CallManager.
Call Manager Name1.

The current status of the CCM server. The CCM server is available if the SNMP agent received a system up event from the local CCM.

The statuses are mapped as:

  • Failed: 3
  • Warning: 0,1,4-4294967295
  • Normal: 2

The meaning of the statuses:

  • 1: Unknown – The status cannot be determined
  • 2: Up – Call manager is up
  • 3: Down – Call Manager is down
Call Manager Version Number1. The version number of the CallManager software.
Call Manager Cluster Name1. The unique ID of the Cluster to which this CallManager belongs.