Windows Backup service
The Windows Backup service monitors the Windows Backup and Restore feature on managed Windows devices. N-able N-central can monitor Windows Backup and Restore on devices provided that they meet the following minimum requirements:
- The operating system on the device is either Windows 2008 R2, Windows 2012, or Windows 2012 R2.
- You applied a Professional license to the device in N-able N-central .
- You have a current N-able N-central agent (Version 9.5.1.243 or later) installed on the device.
- You installed Windows Backup and Restore on the device.
- You installed Windows PowerShell 3.0 on the device.
Windows 2008 R2 devices must also have the Command-line Tools option enabled when installing Windows Server Backup on the device.
To monitor Windows Backup jobs on a managed device
- Run a discovery job and import the devices that use Windows Backup and Restore functionality.
- Verify that the Windows Backup service has been associated with the device by clicking All Devices > <device name> > Status tab.
- If the Windows Backup service is not associated with the device, click All Devices > <device name> > Update Monitoring Software > Upgrade Agent > Now (or Always).
- If this fails to associate the Windows Backup service to the device, confirm that the requirements stated above have all been met and re-run the asset discovery job.
Once you import the device and the asset discovery has completed (approximately five minutes), N-able N-central applies the Windows Server Backup service template automatically to the devices. The template associates the Windows Backup service for each active backup job that it detects.
If the Windows Backup service are still not associated with the device, contact N-able Technical Support for assistance.
| Service Type | Automation Manager Policy |
| Instances on a Device | 100 |
| Supported Systems/Applications | Windows 2008 R2, Windows 2012, or Windows 2012 R2 |
| Device Class | Laptop - Windows, Server - Windows, and, Workstation - Windows |
| Monitored By | Agent |
| Scan Interval in Minutes | The time between each scan. |
| Service Identifier | The unique identifier assigned to this instance of the service. |
| Metric Name | Description |
|---|---|
| Last Backup Time | The last time that a Windows Backup job was performed. |
| Last Backup Target | The path to the destination folder where the backup files are stored. |
| Last Backup Detailed Result | The result of the last backup job with 0.00 indicating success. |
| Last Backup Result | The result of the last backup job with 0.00 indicating success. |
| Last Successful Backup Target Path | The path to the destination folder where the last set of backup files were successfully stored. |
| Last Successful Backup Time | The last time that a Windows Backup job was successfully performed. |
| Next Scheduled Backup | Indicates when the next Windows Backup job is scheduled. |
| Number of Stored Versions | The number of versions or copies of backup files that are stored. |
| Current In-Progress Operation | Indicates whether or not a backup job is currently in progress. |
| Time Since Last Backup (Hours) | The number of hours since the last Windows Backup job. |
| Time Since Last Successful Backup (Hours) | The number of hours since the last successful Windows Backup job. |
| Last Error Description | Provides a description of the last error received during a backup job. |
| Last Error Status | The status of the last backup job where there was an error message. |