Enable and grant access to Report Manager

To use Report Manager at the SO level, you need to grant access to Report Manager during the installation of Report Manager. After installation, access to Report Manager is automatic when adding a new Service Organization.

1. Login to N-able N-central as a Product Administrator.
2. Go to Administration > Service Organizations.
3. Select each Service Organization.
4. Go to the Options tab and select Allow access to Report Manager.
5. Select Save.

Grant access to Report Manager

To access Report Manager, users must have the Report Manager permission enabled in their assigned role. Configure permissions in Administration > User Management > Roles.

Report Manager Administration Console access

Only the following accounts can access the Report Manager Administration Console (gear icon):

• The default System Account (productadmin@n-able.com), which retains access even if the login email address and account details are modified.

• The default Admin account configured during installation.

• The default Support Account for N-central support, when Report Manager is externally available and the support account is enabled.

Report Manager does not support site-level users whose roles have permission to access Report Manager.

Configure Report Manager

You can configure Report Manager from the Report Manager Administration Console. For configuration instructions, see the Report Manager online help.