Supported operating systems for remote control

The availability of remote control connections will vary depending on the operating systems of both the client and target devices. The table below outlines the operating systems and their compatibility with various remote control types.

  Remote Control Type Windows Linux macOS
Remote System Technician Remote System Technician Remote System Technician

Custom

 yes yes yes yes yes yes

Take Control

 yes yes no no yes yes

Remote Desktop

 yes yes no yes no yes

SSH

 yes yes yes yes yes yes

Telnet

 yes yes yes yes yes yes

Web

 yes yes yes yes yes yes

Unsupported Linux distributions
Some older operating systems rely on legacy libraries that we no longer support. For this reason, CentOS 7, CentOS 8, and Ubuntu 20 are not supported for remote control.