Activate N-able N-central

After you install your N-central server, activate it with the license key you received in your email. You must activate N-central with this license key to continue using the software and to apply your purchased licenses.

You need to activate N-able N-central with a permanent license key to continue using the software. You also require an N-central Product Administrator or Support account to activate your permanent N-able N-central license key.

Activate your new license key

For the initial activation of your N-central server, please follow the steps to apply your key.

  1. Access the N-central administrative console:

    1. In your browser, enter the following URL:

      https://[ IP address or FQDN of YOUR N-central server]:8443. For example: https://192.168.1.1:8443/login.

    2. Enter the default credentials:

      Username: productadmin@n-able.com

      Password: Your Password

  2. Click Accept to accept the N-able EULA.

  3. Go to Central Server > License Key > Re-activate.

  4. Click License Key and then click Re-activate.

  5. Copy and paste the License Key provided to you in your New Customer Email, into the License Key field.

  6. Click Reactivate.

Additional licenses

To purchase additional licenses for features, contact your Partner Success Manager. You can find their contact information in N-ableMe:

  1. Click the Need Assistance? button.

  2. In the Partner Success Manager area, click View Info.

  3. Use the contact information to contact your Partner Success Manager or email sales@n-able.com.

Support

Contact N-able to activate your N-able N-central server.

Web Page:

http://www.n-able.com

Technical Support Self-Service Portal:

https://me.n-able.com/

Phone:

Toll Free (U.S./CAN): 1-866-302-4689

International: +800-6225-3000

Local: (613) 592-6676, select option 2 for support