Availability of One Service on Multiple Devices report

The Availability of One Service on Multiple Devices report compares the availability of a single service across multiple devices for a specified time period. Use this report to determine whether a particular device is providing the service.

Service availability on multiple devices is calculated as the sum of the Normal and Warning states.

You can do this procedure only at the Customer or Site level.

To view the report

1. Go to Reports > Availability > Availability of one service on multiple devices.
2. Select the Start date and time and End date and time.
3. Select the Service from the dropdown.
4. Select the Devices to include. The available devices depend on the selected service and which devices use that service.
5. Select Multiple graphs to display a separate graph for each of the selected devices.
6. Select View report.

The report opens. You can also email the report or save it to your computer.