Availability Aggregated for One Device report

The Availability Aggregated for One Device report displays the aggregated availability of a device based on the availability of specific services monitored on the device. This includes the services Connectivity, DNS, FTP, Generic (TCP), HTTP, IMAP, NNTP, POP, Process, SMTP, and SQL Server.

A service is considered available when it is in a Normal or Warning state and unavailable when it is in a Failed state.

The report includes:

• a pie chart representing the total aggregated availability and unavailability (by percentage) of the services on the device over a specified period of time; and
• a table listing the total aggregated availability and unavailability (by percentage) of the services on the device over a specified period of time.

This procedure can only be done at the Customer or Site level.

1. Click Reports > Availability > Availability Aggregated For One Device.
2. Select the Start Date and Time and End Date and Time.
3. Select the Device .
4. Click View Report.

The report appears on screen. You can email or save the report to your hard disk.