Configure a service to use self-healing at the device level

Self-healing is a pre-configured response and action to specific types of service failures. You can apply self-healing to individual services for a device.

1. Click Views > All Devices.
2. In the Name, click a device link.
3. Click the Monitoring tab, and click Status.
4. In the Service column, click the service that you want to configure.
5. Click the Self-Healing tab.
6. Configure the self-healing timing.
7. Check the checkbox next to Execute Self-Healing action to perform a configured action if the status change criteria have been met. You can also set after self-healing action.
8. The tabs at the top for Action and Notification become active to configure the actions to complete the self-healing task.
9. Click the Actions tab and configure when and what occurs during self-healing.
10. Click the Notifications tab to configure who is notified of the self-healing action.
11. Click OK.

Self-healing is enabled for the service in the service template. You can review the status of a self-healing action by following the steps above and clicking the Self-Healing > Results tab.