Configure Take Control settings for multiple devices

You can configure Take Control options for all devices in a device class, rather than configuring them individually.

You can change the settings the SO and customer/site level.

  1. Click Administration > Defaults > Remote Control Defaults.
  2. Select the device classes to apply the settings to.

    3. Selecting multiple device classes will display the System default settings.

  3. Select the desired options. You may not be able to modify some settings if the option is set at a higher level.
  4. Click Save.