Take Control log files
Use the Take Control log files to troubleshoot issue with the connection. Logs are available for the viewer, the agent and agent installer for Windows and Mac OS.
Windows
Viewer | C:\Users\USER_NAME\AppData\Local\MSP Anywhere for N-Central\Viewer\Logs |
Agent |
|
Agent Installer | ServerAppletServiceInstaller-N-Central.install.log Located in the %TEMP% folder of the user account used for the installation, most likely, SYSTEM .
|
macOS
Viewer | Users/USER_NAME/Library/Logs/MSP Anywhere/Viewer N-central |
Agent |
Daemon: /Library/Logs/MSP Anywhere Agent N-central Processes running in user mode: /Users/USER_NAME/Library/Logs/MSP Anywhere Agent N-central |
Agent Installer | /Library/Logs/MSP Anywhere Installer |